Contacts in yve
Participants always have to be contacts first. You can assign participants for events from the existing contacts. In contacts, there can also be suppliers, locations, employees, etc. Under 'Contacts' you will see all available contacts. You can create a new contact or copy an existing contact with 'Contacts -> New'.
Contact data
yve has 50 fixed conct data fields that you can use to describe a contact. These fields contain the address, language, birthday, gender, and fields with which you can map your sales process (e.g., sales contact, sales level, ...).
In addition to the pre-defined fields, you can also use 6 freely definable fields. You can define the names for these fields as administrator under 'Account -> Own fields'.
Each contact receives a machine-generated password and a security token upon creation. You can change the password under 'Contact -> Password' and regenerate the token. Attention: if you regenerate the token, the previously created email invitation buttons and tickets of this contact become invalid.
Find contacts
The 'Search' field searches for the terms you enter using the contact fields firstname, familyname, email, company, yve_id, customer_number and identifier. You can combine multiple search terms by entering them one after the other, separated by spaces.
With 'Filter' you can enter search terms individually for the core master data and also filter undeliverable emails.
Copy contacts
You can copy an existing contact. All fields are copied, the surname gets the suffix "COPY". Please check the name, email and login name. The password for the contact will be automatically regenerated.
Deleting Attendees or Contacts
You can delete an attendee by going to 'Event Dashboard -> Attendees' and clicking the 'x' at the end of the attendee name line. Caution: This does not delete the contact; it simply removes the contact from the event. If you want to delete a contact completely, you can do so via 'Contacts -> Attendee Name -> Contact Details -> Delete'. Deleting a contact or attendee cannot be undone.