Email sender
Under 'Event Dashboard -> Emails -> Email Sender', you specify the sender of the emails:
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Name of the sender: this is the sender's name. This may be a freely definable text, e.g. 'Invitation to the summer festival'.
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Sender email: this is the FROM email address of the sender. If no 'Reply To' address is specified, this address will be used. All bounce messages will be sent to this address. We recommend that you use a sender address from yve (kontoname@yve-tool.de). Most IT departments protect their own domains so that they can only be used with whitelisting and DNS entries (DKIM and SPF). The following options are available:
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yve e-mail address: We will set up a mailbox alias kontoname@yve-tool.de for you. Emails and bounces are then forwarded to the account administrator, this is set for you by yve support. If your email server filters spam filters by company name, you must whitelist kontoname@yve-tool.de. yve email addresses have SPF, DKIM and DMARC set.
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Own sending address: We can activate your own sending address from your domain. If your email server spam filter filters by company name, you must whitelist our email servers yve-mail-01.yve-tool.de to yve-mail-14.yve-tool.de. Your own sending addresses must be secured with SPF and DKIM:
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SPF: An SPF record must be entered in your domain as a TXT record with the value 'v=spf1 mx include:spf.yve-tool.de ~all'. If you already have an SPF record, simply add 'include:spf.yve-tool.de'.
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DKIM: we store a DKIM signature for you. To do this, you must store the following entries in your domain: CNAME yve._domainkey yve._domainkey.yve-tool.de . Please contact yve support to have the signature created.
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Your own SMTP gateway: You give us an SMTP gateway (URL, user, password) through which yve then sends emails. yve can only send emails via port 587 or 25 with AUTH LOGIN (SMTP basic authentication) with STARTTLS. Caution: Unfortunately, Microsoft no longer offers this format, so you cannot send emails via Office365 or MS Exchange. The gateway must be able to send your email volume (emails per Sekond and per day) as a limit, your IT can then confirm this to you. If necessary, the IP addresses of our server must also be allowed by your IT.
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Own domain: We create a new domain for you and set it up so that e-mails can be sent. This requires an available domain name and may involve additional costs.
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Reply to email: If a participant answers to the email, this email address will be used
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CC / BCC: puts an email address cc/bcc on any email. Caution: if you send invitations to 1000 participants, you will receive 1000 emails.
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Set email2 as CC: the e-mail address from 'email2' of the contact is set to CC.
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Set assistant email as CC: the email address from 'Assistant Email' of the contact is set to CC.
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Participant log e-mail: If a participant accepts or declines an invitation, a log email will be sent to this e-mail address, containing the data of the event, IDs and anonymized IP address.