Set email sender

Email sender
Under 'Event Dashboard -> Emails -> Email Sender', you specify the sender of the emails:
  • Name of the sender: this is the sender's name. This may be a freely definable text, e.g. 'Invitation to the summer festival'.
  • Sender email: this is the FROM email address of the sender. Please contact yve support if you want to send out with your own emal address. Yve can send emails with your sender address (FROM) after the verification. The return path address (MAIL FROM) remains set by our provider Amazon, this is shown in some email clients (possibly as a representation, for example, 'sent on behalf of'). The domain of your sender address can not have a DMARC entry, since this would not allow the difference between FROM and MAIL FROM. Some e-mail servers block or add warnings for e-mails that have their own e-mail address, but have been sent by third-party e-mail servers or that use a FROM that has no valid SPF record. Please test (or aks your IT) whether this is the case with you or your recipients - the following possibilities then exist for you:   
    • Whitelisting: Your IT places amazonses.com as an allowed domain (via SPF records in your domain and/or a spam filter exception rule)     
    • MAIL FROM: Your email address is created as MAIL FROM in addition from us. To do this, you would need to whitelist amazonses.com (see above) and create a subdomain in your domain, and then enter amazonses.com as an MX and SPF record. Please contact support@yve-tool.de for further information.
    • SMTP gateway: You give us an SMTP gateway (URL, user, password) tat yve then uses to send emails.
      yve can only send emails via port 587 with AUTH LOGIN with STARTTLS. Caution: this gateway should be able to send your e-mail volume as a limit, which can be confirmed by your IT.     
    • Own domain: We create a new domain for you and set it up so that e-mails can be send. This requires an available domain name and may incur additional costs.
    • yve E-Mail address: We create a mailbox alias accountname@yve-tool.de for you. Emails and bounces are then forwarded to the account administrator. Some Email Servers Spam Filter scan for companynames, in that case you have to whitelist accountname@yve-tool.de.
  • Reply to email: If a participant answers to the email, this email address will be used
  • CC / BCC: puts an email address cc/bcc on any email. Caution: if you send invitations to 1000 participants, you will receive 1000 emails.
  • Set email2 as CC: the e-mail address from 'email2' of the contact is set to CC.
  • Set assistant email as CC: the email address from 'Assistant Email' of the contact is set to CC.