User manual

Preparation for the check in

Check in with tickets
In order to be able to check in with tickets, you must have previously sent a ticket with QR code to your participants (see article 'Create Emails').
Technical requirements
yve does not require a hardware scanner, you can scan the tickets with your smartphone or tablet.
To enter you need a QR Code Scanner app on your smartphone (iphone, android,...) or tablet (ipad, android, ...). You can use any QR scanner that recognizes a URL and can open it automatically. Please do not use the cell phone camera, otherwise you will have to click on the link every time.
We recommend the following free apps:
  • Iphone: 'QR Scanner - Fast Scan' by Sabrina Holzer. In this app you can set under 'Settings - Ask before URL opened' that a URL is opened immediately. The QR Scanner automatically opens Safari, you can return to the scanner by clicking on 'QR Scanner...' at the top left.
  • Andoid: 'QR Scanner' by QR Scan Team. Please select 'Open URL immediately' under Settings. The QR Scanner automatically opens your browser, you can return to the scanner by clicking on '<' at the bottom right
Important: The QR Code Scanner must be able to save a cookie from yve. You must therefore not have the 'Private Surfing' mode activated on your mobile phone.
You also need an existing internet connection. Be careful: at large events, your local cell phone distribution cell may become overloaded if all participants start using their cell phones.
User roles for the check in
All users roles can do the check in. We recommend you give the role 'Check in' for a user that does the check in, then this user can only be in the check in area of ​​yve - the administration pages are blocked. This is especially useful when people are performing the check in who should not have access to the administration area.
Preparation for the check in
The following steps are necessary for you to start with the inlet:
  • Set the registration status to the 'Check In' under 'Event Dashboard -> Registration'.
  • The registration is closed, if 'Event-> Registration' the check mark 'Allow registration and responses during check in' is set
  • Then click on 'Event Dashboard -> Check in'  to go to the check in page.
  • There you will find an administration QR code, which you can read in and then log on with your user data.
  • This turns the smartphone on for chack in for 4 hours, and you get the Check In Screen when reading the Ticket QR Codes. Caution: you are not allowed to close the browser, otherwise your admin code will be deleted.
If after a ticket scan you do not see the check-in page but the event website, then your cell phone does not have the admin cookie. Please log in again (see above) and check that the event is set to 'Check In'.