FAQs
The Admin QR Code can be found at: Event -> Check In-> Admin QR Code
For chek in, you'll need a QR code scanner app. You can use any QR scanner that recognizes and automatically opens a URL. We recommend 'QR Scanner - Fast Scan' by Sabrina Holzer for iPhone and 'QR Scanner' by QR Scan Team for Android.
To be able to check in escorts individually, please remove the checkmark: Edit registration -> Instant checkin ticket scan
You can add an entry for each participant at: Participants -> Action -> Check In-> Comment for Check in. The comment will be displayed when scanning the ticket.
You can lock a ticket in which you either:
  • Regenerate the token under Contact -> (Name) -> Regenerate Token
  • Delete the invitation
  • Delete the contact
Not accepted -> check the box next to 'Allow chekc in for participant that have not accepted'.
Not available -> you create the contact as admin and assign it to the event.
You can scan a ticket and then check out afterwards multiple times. Every check-in process is documented with a log entry in the check-in report.