Create email
To create an email, click on 'Event Dashboard -> Emails -> Create Email Caampaign'. Enter a title for the campaign as an internal label (e.g., 'First Wave Invitations') and select the email type.
Mail recipient
Now you see the preview for the email with all sender information, etc. At the bottom you see the selected recipient. To add recipients, click on 'Add Recipients' and select one of the following filters:
-
All: all participants of the event
-
Email status (no, save the date, invitation, reminder, final thank you): Participants who have a specific email status (for example, if they want to send an invitation to everyone who has already received a save the date)
-
Participation status (not answered, accepted, declined, checked in, canceled, verified, pending verification): Participants with a specific response (for example, if they want to send a reminder to all who have not yet replied)
-
Identifier: select individual participants who have a specific identifier
-
Individual: select a participant
You can also delete individual participants from the recipient list with 'x'. You can also apply several filters one after the other, all filters add the participants with the appropriate conditions, the filters are not applied simultaneously.
Send email
Once you have assigned all recipients, you can send them by sending them. You will be asked again if the total number is correct, afterwards the campaaign will be carried out in the background.
Alternatively, you can also specify a 'Schedule' when the email is to be sent. At that time, the list of recipients currently in the campaign will be used. Important: Filters like 'Not responded' are not applied again at the scheduled time, the list of recipients is not updated.
yve sends individual emails at a rate of one email every 1.5 seconds. This means that sending an email to 1,000 participants can take approximately 25 minutes. In addition, a maximum sending rate of one email per second applies to each recipient domain across all yve accounts.
Important: yve generates each email only at the time it is actually sent and uses the current data stored in the database at that moment. Therefore, please do not change the content, settings, or attachments of the relevant email while a mailing is in progress.
Links in emails that have already been sent remain active after sending and may continue to reference content stored in yve. For example, if you insert an image into an email, the image is loaded from yve via a link. If the image is later deleted or replaced in yve, it may no longer be displayed correctly in emails that have already been sent. Please therefore do not delete or modify files, images, or other linked content that is still used in previously sent emails.
If you have participants without an email address, you can still send a letter if you have their postal address. A letter invitation should include a QR code and/or the yve login (merge tag 'yve login').